Terms of service
TERMS OF SERVICE – CLAYD
OVERVIEW
Welcome to Clay'd! The terms “we”, “us”, and “our” refer to Clay'd. Clay'd operates this store and website, including all related information, content, features, tools, products, and services to provide you with a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide these Services to you.
These Terms of Service, together with any referenced policies (these “Terms”), describe your rights and responsibilities when using our Services.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm you are at least the age of majority in your place of residence and have given consent for any minor dependents to use the Services under your supervision.
To use the Services (including browsing or purchasing), you may need to provide information such as your email, billing, and shipping details. You agree all provided information is accurate and current. You are responsible for safeguarding your account credentials and all activities under your account.
SECTION 2 – OUR PRODUCTS
We take care to represent our polymer clay earrings as accurately as possible. However, colors may vary slightly due to device settings or lighting.
We do not guarantee that the earrings will exactly match what you see on your screen, though we aim to meet or exceed expectations. Product descriptions are subject to change without notice, and quantities may be limited.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion. Orders are only accepted once confirmed by us.
Please check your order details carefully before submitting, as cancellations after confirmation may not be possible. Your purchases are subject to our Return & Refund Policy. All purchases must be for personal use only — no resale or export.
SECTION 4 – PRICES AND BILLING
All prices are listed in USD ($) and are subject to change without notice. Prices do not include applicable taxes or delivery charges unless otherwise stated.
We only accept Cash on Delivery (COD) payments at the moment. You agree to have the payment ready for collection upon delivery. Refusal to pay may result in order cancellation and possible account restriction.
SECTION 5 – SHIPPING AND DELIVERY
We work with trusted delivery partners. Delivery times are estimates and may vary due to carrier delays or events beyond our control. Once the order is handed to the carrier, risk of loss transfers to you.
SECTION 6 – INTELLECTUAL PROPERTY
All product images, descriptions, designs, and branding on our store are the intellectual property of Clay'd and may not be copied or used without our permission.
SECTION 7 – OPTIONAL TOOLS
You may have access to third-party tools through our site. These tools are provided “as is” without warranties or endorsements, and use is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
Our site may contain links to third-party sites. We are not responsible for their content or practices. Please review their policies before engaging.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Clay'd is powered by Shopify, but all purchases are between you and Clay'd. Shopify is not responsible for your transactions with us.
SECTION 10 – PRIVACY POLICY
Your personal information is handled in accordance with our Privacy Policy. Some data may also be processed by Shopify as part of hosting services.
SECTION 11 – FEEDBACK
If you provide us with suggestions, reviews, or other feedback, you grant us the right to use it for business purposes without compensation.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
We reserve the right to correct errors, update information, or cancel orders if needed.
SECTION 13 – PROHIBITED USES
You agree not to use our Services for unlawful activities, harassment, infringement, spamming, hacking, or other prohibited actions listed in these Terms.
SECTION 14 – TERMINATION
We may suspend or terminate your access at our discretion if these Terms are violated.
SECTION 15 – DISCLAIMER OF WARRANTIES
Our Services and products are provided “as is” without warranties of any kind, except where required by law.
SECTION 16 – LIMITATION OF LIABILITY
We are not liable for indirect, incidental, or consequential damages arising from the use of our Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Clay'd and Shopify from claims arising from your use of our Services or violation of these Terms.
SECTION 18 – SEVERABILITY
If any provision is found unenforceable, the rest of the Terms remain valid.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
Failure to enforce a provision does not waive our rights. These Terms represent the full agreement between you and Clay'd.
SECTION 20 – ASSIGNMENT
You cannot transfer your rights under these Terms without our consent.
SECTION 21 – HEADINGS
Headings are for convenience only.
SECTION 22 – CHANGES TO TERMS
We may update these Terms at any time by posting changes on our site. Continued use of our Services after updates means you accept the revised Terms.
SECTION 23 – CONTACT INFORMATION
For any questions regarding these Terms, contact us:
Clay'd
📧 getclayd@hotmail.com